Frequently Asked Questions
Ordering Tests
- Preparing Your Specimen
- Identifying Your Specimen
- Requesting a Test
- Submitted Orders
- Supplies
- Transporting Specimens
- Test Results
- Accreditation
- Test Development and Research
- Billing
LIS Replacement
MayoAccess
- User Setup, Account Number and Login
- Passwords
- Orders, Batching and Labels
- Batch Processing Errors
- Integrated Orders
- Results
- Multiple Performing Labs
Education
- How do I register for an event?
- Can I view education programs from my home computer?
- Why haven’t I received viewing instructions for the program I have registered for?
- Why can’t I connect to MS Office Live Meeting and join the program I registered for?
- How can I make sure my equipment is capable of connecting to the program?
- How do I apply for CME credit for a course I viewed?
- Why can't I download documents for the program I registered for?
- Why won’t my certificate print?
- What technology is required to view live or archived education programs?
- Do you have a video about using the Education site?
User Registration
- What email address should I use to set up my profile?
- Why should I register for the Mayo Medical Laboratories web site?
- How do I register as a user of Mayo Medical Laboratories' web site?
- What domains do we need to have permitted by our firewall?
- How do I set cookies in my browser?
- What are the various access levels for the site?
- How do I subscribe (or unsubscribe) to e-mail updates?
External
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PDF
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Excel
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Word
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